Privacy Policy

At Baller Crown, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Name
Shipping and billing address
Email address
Phone number
Payment information
Order details
Customization details submitted with your order

Automatically Collected Information

We may automatically collect certain information about your device and browsing activity, including:

IP address
Browser type
Device information
Cookies and usage data
Pages viewed and time spent on the website

This information helps us improve our website functionality, customer experience, and fraud prevention efforts.

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Personalize products and services
Send order confirmations and shipping updates
Improve our website and services
Prevent fraudulent transactions and unauthorized activity
Communicate promotions, offers, or updates (if you opt in)

Payment Information

Payments are processed through secure third-party payment providers.

Baller Crown does not store full payment card information on our servers.

Payment providers may independently collect and process your payment information according to their own privacy policies.

Sharing Your Information

We may share your information with trusted third-party service providers necessary to operate our business, including:

Payment processors
Shipping carriers
Manufacturing and fulfillment partners
Customer support platforms
Analytics and marketing providers

These partners only receive information necessary to perform their services.

We do not sell your personal information to third parties.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website performance
Remember customer preferences
Analyze website traffic
Support advertising and remarketing campaigns

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We implement reasonable security measures designed to help protect your personal information.

While no online transmission or storage system can be guaranteed 100% secure, we work with secure platforms and providers to help safeguard customer data.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections to your information
Request deletion of your personal information
Opt out of marketing communications

To submit a privacy-related request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Email: support@ballercrown.com

TDT GLOBAL PTE. LTD.
3 Coleman Street, #03-24, Peninsula Shopping Complex
Singapore 179804